Advance Auto Parts
Poor Service! Defective Brake Parts! Threat to Public Safety!

I am a VERY dissatisfied customer. I had to get a Master Cylinder on my 96 Geo Prizm. I hired my licensed mechanic friend to replace my Master Cylinder, which is going bad. I went to one store, nearest to where I live. When they couldn't find the part after my having waited 10 minutes even though their computer said it was in stock, they did a search through all of the stores within a 10 mile radius, close to where I live, and only one store had the part, the Takoma Park Store. I went to that store and bought the part for $115. The part turned out ot be defective! Only one master cylinder for a 96 Geo Prizm in my area and it is defective! This is very unacceptable! The Master Cylinder is the most vital part of a car's braking system and that's the best they can do??? No excuse! Had my mechanic not noticed, it could have a posed life threatening hazard and a danger to public safety! Someone could have gotten killed! The part was no good! It could have been a disaster waiting to happen! I could have been in a major accident costing me my life and the lives of others!

My old worn part works better! Not to mention that this has been a waste of my time! I am outraged that Advance Auto would not keep more of this vital part in stock, but instead have defective ones that are in stock! This is not right! I am very angry! This is not right! There is no excuse for a lack of functional master cylinders!!!

Company: Advance Auto Parts
Country: USA
State: Maryland
City: Takoma Park
Address: 6300 New Hampshire Avenue
Phone: 3012704888

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