ASWExpress aka Jerry's Artarama
Shipping scam by ASWExpress/Jerry's Artarama - Art supplies

ASWExpress and Jerry's Artarama are under the same ownership. When you place an order, they charge you to ship with UPS, but then request UPS to transfer the order to be shipped by USPS so they can pocket just a little bit more of your money. Customer Service will lie to you about this and tell you UPS decides to do the transferring. The UPS website states the shipper makes this this request. The problem: this will add anywhere to a few days to over a week for your order to be delivered. If you complain about them not informing you of this practice, they tell you that you are certainly welcome to pay even more money for your shipping so it stays with UPS. Shining example of greed and dishonesty.

Company: ASWExpress aka Jerry's Artarama
Country: USA

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