Costco of Merced, California
My Bmw was left for tire rotation, when I returned the car was left out on the curb unlocked by the tire dept worker and my 64 gig iPod was missing from the middle console

Cars & Transport

We have been costco members for years, here in Merced, CA., and in N.Y. State. I own a recent model BMW and a set of 4 Bridgestone Serenity tires from Costco of Merced.

On April 3rd 2012 I returned after tire rotation to collect the car (just before closing time) to find the car UNLOCKED sitting at the curb. We left and when we decided to listen to music from the ipod and stereo my 64 GIG ipod missing from the charger in the middle console. (I have the apple receipt $439), and now I also have a police report with the serial number.

The tire shop attendant told us (and another customer) that he was alone and THE ONLY EMPLOYEE working the tire dept that evening, but the next day the tire dept manager (Sean) said that was impossible because there were TWO employees that evening.

Sean the tire dept manager at the Merced store, and reps from their Chicago offices said that they are NOT responsable for any damages or anything missing from cars while the cars are in their possession.


Company: Costco of Merced, California
Country: USA
State: California
City: Merced
Address: 1445 R. St
Phone: 2097255020
  <     >  

RELATED COMPLAINTS

Costco Tire Center
Bye bye Costco!

Costco
Bad customer service tire shop

Costco Tire Center
Warrenty is Worthless - Tires Unsafe - Wore out ahead of warrenty

Ntb
Fraudulant conduct on Tire Rotation

Costco
Scam and fraud!

COSTCO / Automotive Dept
COSTCO Automotive Dept. TIRES: nails, screws, flat in the tire (s) while shopping?

Costco Tire Center
Extremely long wait (3 hour just to get in) for tire rotation service - Costco Tire Cente

Costco, Alpharetta, GA 30004
Consumer Report

Costco
Do not care about their members do not respond to complaints

Jiffy Lube
Tire Rotation-When Tire itself is bad - Tire Rotation