CobbleStone Auto Spa
Saturated the seat, floor pad causing electrical problem under dash

I had a construction truck in for a complete detail January 23, a few days later while sitting in the back warehouse a light in the cab came on and would not go off. Took it to our shop Jan 27 th and they asked if the truck had been in a lake or flooded. The detailer apparently pressure washed the inside of the truck seats and all. Water had been pushed up under the dash along with the mud. We talked to the manager and they said they do not do that but might give a couple of free details.

The truck went back in when the seats were still wet February 8 th so back to the shop to pull the seats and floor mat to get dried out. Took two days with fans to finally get it dried out.

Now the management will not talk to me, they will not return calls or emails after they asked to see the invoices from my shop. It cost 502.34 to get the electrical fixed and dried out. They never followed up with our shop to verify the problem or costs. Shawn Coble General Manager will not do anything but push it to his boss who is the one that will not return calls or emails. Terrible management practices, we had been a customer for years so the first problem they run and hide.

Company: CobbleStone Auto Spa
Country: USA
State: Arizona
City: Scottsdale
Address: 15816 N Pima Rd
Phone: 4805969274

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