Ups & Grounds
Driver insists on signature despite signed authorization

Not receiving packages ready for delivery on time. As a member of Prime eligible for a yearly fee, I am entitled to receive deliveries 2 day delivery. The majority of times Amazon uses UPS. I know from tracking that my packages have arrived at Deerfield Beach and our out for delivery. My regular driver is the only driver who insists on a signature. Amazon does not require it. I leave notes with my signature to comply with his request. However he is being vindicative by insisting I use UPS posties. I called the customer service number and they were apologetic. They had the Deerfield Regional call me. I received no satisfaction. The driver has complete discretion. I live in an age 55 condo. I appreciate diligence in security. However, when I have given a signed authorization I expect delivery. UPS is very inconsistent in delivery service because of delivery person discretion.

Company: Ups & Grounds
Country: USA

  <     >