Firestone Complete Auto Care
Store # 014346 Overcharged an unbelievable amount for parts and labor!

I took in my girlfriends 2005 Chrysler Van because the engine light would come on occasionally. I had the code read at Auto-Zone, and it was an emission system leak. Very minor. Or a loose gas cap. I was told, at Firestone, that the EGR Valve had to be replaced, and the cost would be $336.00 for parts, labor, and the original diagnosis fee. Leaving for Miami the next day, and in a hurry, we had the work done. After seeing the breakdown of costs, and doing some research about how difficult a job it was... I was astonished to find that the EGR valve retail at Auto-Zone was $ 64.00.. But, I was charged, $ 149.15!! And the labor. A job described on the internet as "done in minutes in your own driveway"... Cost $ 159.00!! The battery terminal had been disconnected to make the repair... From the start to the end... 34 minutes! I feel like someone reached into my pocket and stole my money!!

Company: Firestone Complete Auto Care
Country: USA
State: Florida
City: Merritt Island
Address: 777 E Merritt Island Causeway
Phone: 3214536757

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