Pep Boys
Bad Service

Would like to allow everybody understand what POOR SUPPORT I acquired.

I added my '94 s 10 set for a crying sound towards the Sandy, Utah shop (9350 S 700 E) and requested them to complete a diagnostic to obtain the issue and I would like to know. I told them their support division believed it had been the water pump but to check on it out anyhow and I would like to understand.

I quit my vehicle all day long plus they changed the water pump, thermostat and serpentine belt and stated it had been all set. After I picked it up that evening, right after I began it, the crying noise was still there.

I returned in plus they stated I ought to take it back 24 hours later. I went one-mile also it was trembling and rattling 10 times worse than after I introduced it in also it was leaking coolant. I switched around and introduced it back and informed them-it wasn't drivable.

I quit it in order for them to examine the following day. They named me 24 hours later and stated that the crying was my AC compressor also it could be $1,000 to repair.

So bottomline, they fixed items that did not have to be fixed towards the melody of $432.00 and that I still possess the unique issue. They ought to have discovered that within the first-place and named me and that I might have settled the $35 analytical charge and been completed.

I'll never conduct business there again and that I may inform everybody I understand to STAY AWAY FROM PEP KIDS SUPPORT!

Company: Pep Boys
Country: USA
State: Utah
City: Sandy
Site: pepboys.com

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