Greyhound Bus Lines
Lost luggage, poor customer service, harassment

I had been handled with bias and man-handled with a safety shield, without provocation. Motorists were all rude and condescending, bossy and disrespectful, never useful. Grievances division hasn't been useful in solving my grievances or discovering my baggage they dropped in Amaillo, TX. Greyhound demands that clients maintain cost of the baggage, however in Amarillo, Texas, I had been pushed in to the stop and refused acess to my luggage for move. Actually pushed and screamed at. Obviously Amarillo was the final location I noticed my baggage. This problem hasn't been solved after weeks of my conformity using their demands. I've gotten only a run around from their website. Along with a rude one at that! Greyhound is undoubtedly the toughest travel-service within our country. The things they escape with is numerous violations of regulations and civil rights in addition to the toughest possible customer service I've previously experienced.in hindsight, I ought to have pushed charges from the protection guard who pushed my aged encounter from the aspect of the coach, together with his arm against my throat and pushed me to eliminate my pockets on the floor. I've delivered 2 characters to greyhound, hand-written grievances, one was delivered back in my experience in a greyhound fixed cover without any clarification or reaction. Greyhound dropped my unique luggage claim solution after I submitted my claim form. Up to now they're declaring they neither obtained my state solution, my state type, or my characters. I'll be processing a little states match against them, and that I won't actually reccommend their support to anybody, or utilize their support individually again. Upon eventually obtaining a support consultant from their corporate workplace about the telephone, (214-849-8000) I had been delay for another 7-14 days in order for them to solve my criticism. I'll not delay any more, my match is likely to be submitted in 3 times. I've had a document# from greyhound since April 10th. How can one-get a document# in the baggage claim department. When they never received my paperwok, because they declare? Only an unlimited run around! NO Greyhound ought to be their slogan!

Company: Greyhound Bus Lines
Country: USA
State: Arizona

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