Toyota Universe
Not complying with DMV guidelines on temporary registration

I traded my 2004 Highlander in on 4/21 and finance a 2008 RAV 4 signed the contract and drove off with the new vehicle. The dealership provided me with a 30 temporary registration. I had to call the dealer at least twice a week from the time of signing the contract to 5/20. If it weren't for me calling them I would never have been notified that a second contract had to be signed because the first contract according to the dealer over booked the RAV 4. Apparently over booked in dealership terms means they listed your vehicle as having navigation, leather seats, sun roof. Needless to say the bank would not secure funds on that particular vehicle and that was not the one I was sold. I was sold a Basic RAV 4 so they have to revise the contract a second time to fit the vehicle I now have been driving for 29 days.

The dealership would not extend another 30 temp since mine ran out on 5/21 even though DMV in Trenton provide me with a law that clearly states a dealer can issue a secondary. When I showed this document to the dealership they laughed at me and said DMV will tell you anything. So now I had to file a complaint with Motor Vechicle, the little falls police department, consumer affairs. As of today I am being forced to drive a loaner car because the dealer claims the paperwork for the loan was not processed correctly on their end, Nobody at the dealership can even tell me when this will be finalized. The ironic part of this drama is the dealership paid my note off on my highlander and at his point my only leverage is the RAV 4 I am parking because it's not leagal to drive. Anbody out that look for a vehicle do not go to Toyota Universe on route 46 in Little Falls NJ. Go on line to consumer affairs and see how many hit's are on this dealership.

Company: Toyota Universe
Country: USA
State: New Jersey
City: Little Falls
Address: 1485 US-46

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