Enterprise Rent-a-car
Bad Business

Rented a vehicle 4/8 that was suppose to be returned on 4/9 at 11:30am total cost 64.19$. I returned the vehicle on 4/9 10am and they charged me 110.38 $. Basically charged me for two days. I called them to tell them they made a mistake. First time I call lady told me where I rented the car from is a different system so she transfer me over. To the airport I rented it from. No answer. Second time called same thing. So I figured they where busy, so I called back a little later explain my situation and the gentleman told me he will get a manger to look threw it and call me back three days go buy no phone call. So third time called them back and tell the lady what happen she tells me that there's no record of me renting a vehicle. Then she transfers me. No answer. I am getting very frustrated with this whole situation I will never rent from ENTERPRISE again even if my life depended on it.

Company: Enterprise Rent-a-car
Country: USA

  <     >