Allstate Insurance Co
Six-Month Premium Paid Up Front, Then Extra Documents Demanded

Buyers beware. Allstate Insurance has stooped to the "lowest of the low" of sales gimmicks, and buyers need to be aware.

While shopping for insurance for a new vehicle, I checked a dozen major brand insurance companies, and Allstate provided a great price for the applicable coverage. So I went through the online process and paid the 6-month premium up front, directly from my bank, as an instant payment. (Note: I did this 12 days in advance of the policy becoming active.) Three days before the policy was to go into effect, I received a letter stating they needed renewal documents from my current insurance company, a copy of my current policy, proof of home ownership, and a copy of my current personal injury coverage. I had 7 days, and this would not guarantee that my original quote would apply.

In 30 years of driving, I have been covered by 2 insurance companies and have had NO lapses of coverage.

After getting the runaround from Allstate's "Customer Info Center" (800-787-0600), I contacted a supervisor and requested that they cancel my policy and refund my prior payment. The answer was, "Well, it will be mailed out and you should see it in 7-10 days," which is another violation of Minnesota insurance regulations.

After I contacted the State of Minnesota Attorney General's office, they agreed that this is "bait and switch" and said that the AG's office has dozens of similar complaints, all about Allstate.

I hope no one else falls for this unscrupulous sales tactic.

Company: Allstate Insurance Co
Country: USA
State: North Carolina
City: Charlotte
Address: 401 McCullough Dr
Phone: 8664040341
Site: allstate.com

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