Allstate Insurance
Glass and Hail Damage Claims Denied or Delayed, Policy Canceled

If you think you're in good hands with Allstate Insurance Company, think again and read your policy carefully.

Last year I had broken windows in the house, and when I called Allstate Insurance, they told me I was not covered. However, the policy said "glass coverage." The repair never got paid.

Also last year, Texarkana, TX had a vicious hail storm that damaged every roof in the neighborhood. Allstate sent an insurance adjuster who claimed there was no damage to my home. What a miracle from God that my house, the only one in the neighborhood, was saved. So I thought. Nevertheless, I contacted several roofing companies, who showed me the damage the house had received.

Upon contacting Allstate again, another insurance adjuster was sent, and he agreed the house had received damage from the storm. By then several months had passed, every roofer was overbooked, and rain water was coming through the garage roof and damaging the ceiling.

Through a friend I hired a roofer to repair the roof. What I did not know was that this roofer was using defective shingles. Consequently, rain water was coming through the roof again and damaging the home's ceiling. The home is under ten years old and is losing value due to this damage.

When I contacted Allstate Insurance again, I was told they would see to it that I got the roof repaired and that they would request reimbursement from the roofer. But later Allstate backed out.

Had they acknowledged the damage in the beginning, nothing like this would have happened.

All I can say is be careful when signing up with Allstate Insurance. I have canceled my policy with Allstate and found better coverage at less cost.

Company: Allstate Insurance
Country: USA
State: Texas
City: Texarkana
Address: 3415 New Boston Rd
Phone: 9038313866

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