Advance Auto Parts
Ripoff! Rude manager, poor business practices

I was an assistant manager at the Advance Auto Parts in Hohenwald Tennessee. I have numerous years of experiance as a part salesman, and also was a parts pro for Advance in 1997.

The manager of this store is an older gentleman who quite frankly doesn't like to try anything new to create new business or help along the customers which are current. I started back for the company in March and worked a few months as just part time help. Then in a few months the assistant manager they had took another job and I was up for the position.

I was greatly appreciative of the promotion and was looking forward to a lasting relationship with this company. I as an assistant manager was required to work 50 hrs a week. Not a problem I didn't care to work 60 hrs a week but the manager did all the scheduling and didn't really keep me up on all the managers duty so about all I was told was how to open and close. I didn't mind the hrs I just wanted to get on a regular schedule instead of in at 7:30 this day then maybe 9:30 the next and every week it was different.

He did make it to where every week or so you would get a 3 day weekend which was ok but I wanted to get regular hrs like the parts pro did which I understand his job was different than mine. I suggested working 6 days a week instead of 5 10 hour days to which the answer was NO. I suggested working the same days every week even if it meant me closing or opening every day NO. I even suggested opening all week and closing all week the next... NO.

Then came the big insult. The company changed our truck day to Monday NIGHT at around 9:00 P.M. I was the one that was gonna be the one to stay late on this day from now on. I told Tom (the manager) that was family night for me and couldnt we do something different. "Well it ain't now" he told me. So I decided to quit.

When I left he didn't want any notice so when I did leave I requested to still work some part time for him being he was already short handed. He said I could always use more part time help. A month went by and I find myself unemployed and nothing to do so I call and ask for a job any job back. I already told the district manager you quit. So he wouldnt even as him if I could work for them again when the old assistant manager was left on the schedule for months after she quit and never worked even if she was scheduled to.

The bad part about the whole thing is I feel I am a good partsman and he was not gonna let me make him look bad or so he thought. You see I live in a very small town where everyone knows everyone. Since I left I have had numerous people tell me that if Tom wasn't there they would shop or even do more business there. He is rude. Doesn't give the right parts and actually acts like he could care less if you shop there or not he gets paid either way. I never done that.

I bet if I had 6 months and one assistant manager (there is 4 assistant managers in training now) I could bring the store numbers up at least 20% that's how poor of a manager he is and believe me everyone in this small town knows it. This is nothing personal against him I just feel there is a better man for the job, not meaning just me but anyone with a little more personality. I know that store can do more because it did better in 1997 when I was there and he wasnt the manager then.

Randy
Hohenwald, Tennessee
U.S.A.

Company: Advance Auto Parts
Country: USA
State: Tennessee
City: Hohenwald
Address: 533 East Main
Phone: 9317960063

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