Payless Car Rental Denver Airport
Excessive charges, deceptive practices, lousy service, substandard vehicles
- 02-25-2011
- 18
Had to wait for the shuttle for almost 20 minutes in the cold weather. Watched at least 3 shuttles from all other rental companies pass up by before the payless car rental shuttle showed up.
Once I arrived, I was one of the only customers in line at no surprise. The customer service rep tried to deceptively add a 2.99 per day roadside assistance charge that I never asked for. After I told him that I did not want it, I was still charged for it after reviewing my credit card statement a week later.
The car I received was missing all hubcaps, had minor body damage, and had oil smudges to the front windshield.
Company: Payless Car Rental Denver Airport
Country: USA
State: Colorado
City: Denver
Address: 25340 East 78th Avenue
Phone: 3033429444