Just Suspension
KYB Outlet will not cancel order, misrepresents service
- 02-24-2011
- 19
I am putting this in writing so I have a written dated record that I tried to cancel this order before it shipped. Your shipping manager would not stop the order from shipping and is requiring I receive the order and return it.
I am upset that the FED X charges I was paying were for regular Fed X Ground. You advertise free shipping for orders over $100 and my order came to $150 plus. I did not wish topay the $17 in shipping when my order will not get here any sooner. Misleading representation of shipping on your part.
I will contact my credit card company and stop these charges from going through, you will get your shocks back and have a very upset person that will never be a customer. Thatis the long and short of what has come out of your lack of genuine customer service.
Company: Just Suspension
Country: USA
State: North Carolina
City: Denver
Address: 4723 Mountain Creek Ave Denver, NC 28037
Phone: 7048091269
Site: justsuspension.com