Air Asia
Worst services award

My father flew with Air Asia for the 1st time today and being elderly and new to LCCT, my sister requested for the check-in ground staff to assist him with the boarding. They were really obliging and were all smiles on her request. But he was soon misdirected all over and eventually was informed that his slight had flown off early by Air Asia staff no less.

What’s worse. Upon collection of his luggage, a zipper had been pried off while another tampered with. These were all locked in the first place. What an experience with this stupid airlines.

Air Asia may be cheap but it’s useless if it can’t deliver what it overpromises. I now realized that mass may be priced higher, but at the very least it delivers what it says.

Company: Air Asia
Country: USA

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