Santander Consumer USA
Overpayment refund

The corporation was over-paid on the benefit of my exchanged automobile. I've waitied patiently for more than 45 times while I get only rude coustomer service representatives. No body appears to understand what is certainly going on within this organization. They've absolutely the toughest customer support of any organization I've actually handled. I've been coping with the corporation for nearly 5 years and that I HAVEN'T had a reasonable encounter with thes people. No-one can tell me if my reimbursement has actually been prepared or if it's been shipped. I had been actually informed at-one stage, that my reimbursement could be put-back into my banking account within 72 hours. Nevertheless, per week later, I had been informed that I had been never informed that. I have the title of the broker who explained that. I had been informed that I had been prohibited to consult with that broker to verify. It would appear that this type of person providing me the run around and informing me something to obtain me off the telephone, since I've named numerous period looking to get responses. I want solutions!

Company: Santander Consumer USA
Country: USA
State: Texas

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