Santander Consumer USA
Paid-Off Loan Taken Over by Santander, Payoff Paperwork Refused

I traded a car off on Aug 22nd called citi financial got payoff, traded car off on Aug 22nd got a letter in the mail dated Sept 6th that santander consumer is taking my loan over, wow they are taking a paid off loan over (tell me how to that isn't a scam) but anyways I've been fighting with them since Aug 28th to get a payoff paper work to me they tell me they don't abide by federal laws and they can do what ever all on tape recording today Oct 4th her name is anntee its sum foreign person can't speak a lick of english but I think I educated her on what i needed, I guess I was too smart for her she hung up, called back and spoke to another foreign person who acted just as retered as her I had to actually tell them what i needed the white copy the retail installment and secrutiy agreement and where the paid in full stamp should go she said she will put in the request and we will see where it goes, since dealing with them I've contacted a lawyer, Arizona states attornerys office, federal reserve bank, and the BBB of Texas on them (since you have to file where there addy is and the state ect) BTW won't guess what i found out the BBB pulled them from the bbb status due to the 691 complaints:) any body want to do a class action lawsuit?

Company: Santander Consumer USA
Country: USA
State: Texas
City: Fort Worth
Address: P.O. Box 961245
Phone: 18882224227
Site: santanderconsumerusa.com

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