Santander Comsumer USA
Auto Loan

My original auto loan was with Citi Financial Auto. Now it is with Santander Consumer Auto. Trying to get my car paid down so I can trade it in many problems. However was working with Miss Johnson at Citit and was making double payments to get the loan to about 5000.00. All was going good was ahead and current on payments so more was being applied to the principle and less towards the interest.

Received a letter from Santander that they have bought all of Citi's loans. My loan was down to 10,924.78 and was paid up til August. Got really sick and was admitted into the hospital. Major surgery and now going thru chemo for ovarian cancer. So I fell less then 30 days behind because of everything going on. As I was reviewing the statement from Santander, they say I now owe 11,111.57. That is 186.79 difference. Called them on Friday and was told that this is interest. However, the interest is programmed into the loan. Then I was told that this is the payoff. I was assessed a 17.10 late charge, ok I will buy that I did fall behind but will not buy the 186.79 interest. I have also made a double payment arrangement, on was for the 7th of October and the other is for the 21st of October which will bring my account current again. The 7th will cover September and the 21st will cover October. My payments are due on the 10th of every month.

Company: Santander Comsumer USA
Country: USA
State: Texas
City: Dallas
Phone: 18882224227
Site: santanderconsumerusa.com

  <     >