Dobbs Honda Of Tucson
Ripoff dishonesty Shame on you Honda Corp. For not heeding your mail

Cars & Transport

I don't believe the Honda Corporation ever reads any complaints. Whoever is President there should investigate who they have reading mail because I am sure any mail received goes directly into the waste basket and not sent on to a higher official. Laziness, or perhaps they can't read proper English.

The Honda CR-V 3000 I purchased on April 26 I believe to be an excellent car. However, it is really not for me. It is far too big for me and basically made for a family with children. I am a rather small man and single.

The salesman, Mr. Zappa, should have been aware of this and more concerned that I buy the best vehicle for my personal needs. He could have shown me something more suitable instead, but he was only interested in making a sale. (A questionaire sent to me the week after from Thousand Oaks, CA. Clearly asked if the salesman had done this.) So it apparently is a Honda policy. But complaint went unheeded.

Now, the CR-V cost $20,100.00 for which I had paid cash. Furthermore, the trade in towards this was a Toyota Celica for which I had paid $26,000.00. It was only one year old and had less than 8,000 miles. I was initially offered only $12,000 (less than half its original cost) which seemed to me an extremely low figure for a practically new car.

After 'I'll be right back tactic', the figure went up to $13,000 which I accepted. I fully realize I was not forced to buy anything, however, I did feel I was somewhat pressured into it by the salesman.

Three weeks later I sent a letter to the local Dobbs Honda of Tucson, where I purchased the vehicle. The sales manager phoned me and told me to come by and he would see about exchanging the vehicle, and to 'put down some numbers'. I went in. He pulled the 'good guy, bad guy' and had an assistant show me another lower grade vehicle, costing $17,000. I felt more comforatable in this. So what was the deal?

They offered me this car plus a $204.00 refund! In other words, I would release my CR-V back to them after only 3 weeks of minor use... in exchange for the far lesser vehicle.

The explanation was that if I had come in sooner there would not have been the paper work. So, it would have cost me $4,000 for their paper work! Unreasonable to say the least.

Now, I fully realize that they would have to consider the Honda as a 'used' vehicle, even tho I only had it for 3 weeks... But this offer seemed to me extremely unfair. So I decided to keep the Honda. I therefore feel extremely disappointed with Dobbs/Honda of Tucson and very uncomfortable with my purchase. I am trying to adjust myself to the CR-V and next year when I buy another car I will re-consider where I shall buy it.
Shame on you Honda Corp. For not heeding your mail.


Company: Dobbs Honda Of Tucson
Country: USA
State: Arizona
City: Tucson
Address: 810 West Wetmore Road
Phone: 5292920790
  <     >  

RELATED COMPLAINTS

Honda
Honda sold me a new vehicle with undisclosed body damage

Honda Corporation
Corporate Repair Ripoff Tucson, AZ

American Honda Motor Co
Honda Transmission Problems

West Hills Honda Dealership
Dealership and Honda Company dishonest

Honda Of America & Plaza Honda
Consumer Report

American Honda Motor Co
Never again

Honda
Consumer Report

American Honda Co
Honda Accord Lemon

Honda Motor Company
Ripoff My Honda Odyssey is a transmission nightmare

American Honda Motor Co
Faulty Transmission - 2001 Odyssey