Pep Boys
Rip-off

This complaint is about Pep Boys poor auto repair services. I took my vehicle for a service to have the pcv valve replaced. They recommeded that I get my gasket replaced as well.

I know nothing about cars, they said it would benefit the vehicle, this, I agreed. The service result in an additional $200~$300 in repair charges. A few months later, I noticed that my car was leaking for i didnt know what had caused it. I took my car for a diagnostic, people at pep boys told me that its leaking everywhere and they wanted me to pay $500 for repairs to have everything replaced.

I took my car to another place, come to find out, the gasket was not properly installed thus caused the leaking. Im deeply upset. I did not know what to do. I contacted pep boys, and they said that the services all have a 60 days warranty, I didnt bring my car in during the time, thus I have to take care of everything on my own.

Company: Pep Boys
Country: USA
State: California
City: Orange County
Address: 19122 BROOKHURST STREET
Phone: 714964077

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