Delta Airlines
Bad Customer Services

Surely got to BWI half an hour before trip. Your trip was at 6:15 am and we got there at around 5:40approximately. We skipped our trip since it required 1-hour to home-check. Okay, perhaps that is on-US, though there is no business regarding the home-check point. Additionally, the point kept shifting to various places and individuals were reducing point left and correct.

However, we waited about 4 HOURS within the unique solutions point TO get our seats transformed. We eventually got towards the entrance of the point plus they held placing people in front of people since those individuals were going to skip their routes. The table had 4 individuals operating top class, 4 persons examining bags PLUS ONE PERSON WORKING THE SPECIAL SERVICES POINT. There have been two vacant pcs without any one manning them. We'd a two-year old and we simply ultimately quit after waiting four hours. We purchased a solution on Southwest. Worst flight experience ever.

Also, a few of the customer support people might just approach "northwest" clients.

Company: Delta Airlines
Country: USA

  <     >