Pep Boys
Iped off

Everybody, look out for pep kids anaheim hills ca.!!! Required my jeep grand Cherokee set for a radiator check and fix when possible to get a trickle. Radiator wasn't repairable and decided to substitute. Additionally in the guide of the support repetition, changed thermostat due to the usage on automobile. After-work was total, got automobile house and discovered fan shroud broke and "GLUDED" in position. Got it back and issue was managed by supervisor. David kennedy. He explained they didn't split the component but might substitute it totally free. Hu? Why could they change it when they didn't split it? He'd to-order component and might have a couple months. Component came and was incorrect part number. Would need to reorder. Within the same discussion, DAVID KENNEDY requested when they might repair it to create it appear great so he'd not need TO CONSUME a $675.00 fan shroud? Told him no. He explained he'd contact me once the component came. Well, it never came and he never named! DAVID KENNEDY is never open to reply my calls and proceeds to prevent me. After processing a complaint using the BBB, they likewise have failed on returning a solution to my criticism! What's happening here? Does DAVID possess a sibling in the BBB? Next end, Department of Automotive Fix! DAVID KENNEDY and also the technician ought to be ended for dishonest business methods!!! (when they have not been already). Easily performed my very own business-like this, I'd be out-of company in a pulse.

Company: Pep Boys
Country: USA
State: California
City: Anaheim Hills

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