American Auto Guardian
This company is like a prostitute: feels great at first, then you're screwed, then you feel empty and broke

Where can I start. When I bought this plan everyone, including my parents told me it was a good idea; boy were they wrong. All was fine until I had to actually file a claim.

The first claim was about my radiator; the mechanic and I both called and found it hard to get anyone to help. When we finally did, they only paid for about 20% of what it cost, and that was like pulling teeth to get that.

Just recently, I needed a new transmission. The mechanic called for me and started a claim. He was then told that he had to find out exactly what part of the transmission was broke or they wouldn't cover it.

The mechanic took it all apart and found that the part that was broken was covered. When he called the Wheelz warranty to get sombody since no one was calling him the guy told him that it wasn't covered anymore because he fixed it without an approval code. The mechanic fought over the phone with the guy because the first guy he had spoken to told him that if the part was covered then it would be covered to have the work done. The were rude to the mechanic and told him that i had to call.

When I called, they were also rude to me and told me that it was null and void because the work was done and that at least I had a car that ran. Now I'm out over a thousand dollars because the company has been misleading both the mechanic and I. I can't even return the warranty through them, I have to go through where I bought the car.

This company has been nothing but trouble and I feel so sad that they would intentionally steal from consumers. Whatever happened to the good old days when businesses were honest and trustworthy? This makes me lose faith in humanity; seeing jerks like this take advantage of others.

Company: American Auto Guardian
Country: USA
State: Illinois
City: Arlington
Address: Po Box 925
Phone: 8884422886

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