Hertz
Lack of information for rental

I created a reservation within the telephone to revt an automobile via Hertz for on 3/28/09. The vehicle rental was for 4/10-4/15/09 - that was regarded a "week". I've AAA which offered me a discount. I reserved a budget/economy-car to become acquired in Albuquerque, NM. Our reservation # was E3323091076. The price I had been provided was $147.00 for that week. After I reached the Hertz table, I had been informed that my Credit/Check card was regarded a bank card along with a creditcheck would need to be achieved to be able to utilize it. I had been NEVER informed about that after I created the reservation within the telephone on 3/28/09. Easily fresh it was likely to be considered a difficulty, I'd have looked for another organization having a various plan and created a reservation together. Our credit is bad and that I thought when the broker in the table in New Mexico went a creditcheck, it'd not be great. When I thought, I had been refused the rental of the vehicle. It was a very disressing scenario. Then I'd to make use of another organization at that moment, spend premium cost, plus they didn't possess a budget/economy-car available. I applied Nationwide Carrental simply because they permitted bank cards with no creditcheck. I paid $295.76 to get a midsizecar, for 5 times. I anticipate Hertz to pay me for that distinction of $148.76. Again, after I created my reservation with hertz on 3/28/09, I had been NEVER told something concerning the bank card and creditcheck. I actually requested the broker within the telephone if she needed my creditcardnumber. She stated no, which Hertz might consider the card range after I acquired the vehicle in Albuquerque. This entire scenario was so stressfull. I had been in holes and needed to payalmost two times as much whilst the price that Hertz gave me. It was a dreadful method to begin a holiday, but I'd no option. I definitely anticipate Hertz to pay for me the distinction! I'll even be delivering Hertz my criticism, bills, etc. Via US snail mail. Please focus on this criticism meanwhile.

Company: Hertz
Country: USA
State: New Mexico
City: Albuquerque
Site: hertz.com

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