Etihad Airways
Flight delayed over 24 hours due to insufficient fuel for flight

I'd the catastrophe to travel Etihad airways about the 29/01/09 to Kuala Lumpur from London Heathrow. The trip began well once we were promptly and also the plane was really contemporary. Nevertheless we'd inadequate gas to achieve Abu Dhabi therefore we were diverted to Al Ain approximately 40 minutes trip away. After being kept onboard for around 4 hours we were informed to disembark and delay within the bar - no drinks were supplied. We held being guaranteed a remove was impending, according to movies on facebook observe etihadflight for details. Arrive 8 am we were informed to return about the plane wherever fundamental drinks were supplied, refueling was completed and we found its way to Abu Dhabi that morning about 12 hours late. The team were ineffective and didnt understand what was occurring / didnt care. We skipped our forward connecting trip and were informed our fresh forward trip might abandon the next day more than 24 hours wait with terrible support and 1 correct dinner. I'd never travel Etihad again, their customer support division does not need to know.

Company: Etihad Airways
Country: USA

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