Etihad Airways
Customer Service

I had traveled by Eitihad Airways in October 4th i requested the check-in staff for a bulk had seat as i was going to Abu Dhabi and that flight was 13.5 hours long and than 3 hours of stop-over at Abu Dhabi for plane change and than 3 more hours of flight to Islamabad, well at New York i requested them for a bulk-head seat which they did assigned me but when i went in the plane somebody els had the same seat number, so the other traveler said your seat number is written with a pen and his boarding pass had a printed seat number on it, so i couldn't get that seat, after when i reached to Abu Dhabi i again request for the bulk-head seat for the next connecting flight they again wrote it by pen over the boarding pass, but when i got in to the plane it was the same situation that someone els had the same seat number as printed on his boarding pass so it was very disappointing, another and important thing that i noticed was whenever any airhostess or staff was passing by while flying they hit you and would not bother to say "sorry" or before coming through they'll not say"excuse me", i think it's not polite when you hit someone with your body and don't even bother to excuse, here in United States of America we consider it a bad manners!!!

Company: Etihad Airways
Country: USA
State: New York
Site: etihad.com

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