UHaul
Terrible company

Cars & Transport

My partner and that I were going to Tucson. We visited Uhaul to truly have a problem mounted on our Cadillac Sedan De Ville 2004. Once the function was completed, and we were prepared to generate out, we discovered two of the windows weren't functioning.

We contacted the person adding the hitch, he refused he's something related to it but one truth is obvious, we went a completely great automobile in and following the installing of the hitch, discovered two windows-not operating, not able to be rolled-up.

We went to some carshop and was educated the specialists of both windows were damaged. Their estimation was $1125.98. We went back again to Uhaul. The supervisor till then really pleasant was aggressive and cool. She refused liability for this and strolled inside, making my spouse and that I to hold back within the shop. We waited and waited and waited for more than one hour. I realized she needed us to-go away and that I was as decided to not disappear. Among the workers informed us to visit the Cadillac company around, they are able to set it less. We quit, with me threatening to create it towards the top.

That has to alter the supervisoris perspective since she called us whenever we were in the dealer and informed us she submitted a state using their insurance provider. I had been naively and significantly relieved, the insurance may protect the repairs.

I called the amount provided me and was informed to-go forward using the repairs, maintain the documents and document it using the document number provided me. I did so that and waited. Nothing. Lastly I called, and was set towards the boss who explained our state continues to be refused since Uhaul stated adding a problem has nothing related to shattered windows. However the reality stay, we went a completely great automobile to their store and went out with two damaged windows which costs us $1189.31 to correct.


Company: UHaul
Country: USA
Site: uhaul.com
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