Cadillac Escalade ESV
Damaged vehicle

My spouse and that I reside in La and that I work-in Afghanistan for that Division of Protection. My spouse was visiting Atlanta in February even though she was there, her Escalade wouldn't begin. She named On-Star and roadside help towed it to Riverside Chevrolet Cadillac in Rome Ga. The Escalade remained in the seller to get a week and also the seller stated these were having difficulty discovering why the Escalade wouldn't begin. The support supervisor required to maintain the automobile for a long time period so that they may find the issue. I told the support supervisor used to do not mind them maintaining the automobile so long as it had been saved within the store. The support supervisor explained and my spouse "not a problem, it'd be closed up within the store every evening ". The seller held it for nearly per month and stated they might not replicate the sign. My spouse acquired the Escalade, went it to Calhoun Georgia and left it. The Escalade remained left for around five times. My spouse had a need to purchase goods so she chose to generate the Escalade however it wouldn't begin. Roadside assistance towed it back again to Riverside Chevrolet for restoration. I again informed the support supervisor used to do not mind the quantity of period it'd try restore the Escalade so long as it had been closed up within the store, and again the support supervisor explained and my spouse “no issue". The seller held it for another five times and on April 11 the support supervisor named my spouse and informed her the Escalade have been seriously broken with a hail storm the night time before. The support supervisor explained and my spouse to not fear since the dealer might look after the repairs. Roughly one hour later the support supervisor named back and informed my spouse that Andrew Wellborn (who owns Riverside) wouldn't purchase the repairs and we'd have to repair the Escalade our home. I named Andrew Wellborn and advised him that people quit our vehicle together with his dealer in great belief he and it is workers might consider excellent care of my automobile. Andrew explained he'd not repair something which was an act of God and that I was by myself. Therefore today I've an $80,000.00 Escalade that'll not operate and appears like a basketball. I named a lawyer in Atlanta and he explained to document a state straight using the shops insurance. I named Andrew Wellborn back and required his insurance info. All Andrew might inform me is he'd insurance with Tourists. I named People Ins plus they explained that neither Riverside or Andrew Wellborn has insurance with Tourists. After 8 weeks of fighting with Andrew Wellborn and his dealer, I switched the problem to my very own insurance provider. Our insurance experimented with document a state about the sellers insurance-but Andrew Wellborn lied to my insurance provider also. It'd have now been good to understand that Riverside wasn't likely to look after my automobile during their treatment bucause I'd took my automobile to some genuine dealer. I'd highly recommend that anybody contemplating Riverside Chevrolet – Cadillac or any Riverside Auto Team seller to get a purchase or support really rethink. This seller is all around the web regarding bad support and dubious business methods.in conclusion I'd also prefer to include that while I had been speaking with Andrew Wellborn, I suggested that I had been in Afghanistan meant for Operation Enduring Freedom. Andy’s reaction to which was “Is that designed to imply anything to me”. I told him it had been soothing to understand that I've rockets shot at me on the daily schedule so he's the liberty to become the lying scum he is.

Company: Cadillac Escalade ESV
Country: USA
State: Georgia
City: Rome

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