Pepboys
I called pepboys service dept. To get an appointment to put a right rear axle&bearing in my dodge caravan. Witch was making grinding noise. They told me they would check the noise themselves

I called pepboys service dept. To get a price on a axle & bearing for the right rear of a 2000 dodge caravan, the female i was talking to was very polite and quoted me a price of 69.00 dollars for the part and $68.10 labor to install it. I got the appoinment for the next day, later this same day i had a DR s. Appointment. With my poor health he orderded me to go to the hospital for various tests, they said i needed a pace maker, so i had my daughter call pepboys, to cancel my appt. For some other time. So now that i'm back on my feet, I called pepboys got another appointment, with inspection comming up, I asked if they could inspect my van, they said they could. I took my van over to pepboys, told the service rep behind the desk to install a axle & bearing, told them that the girl i talked to on the phone quoted me the price of 69 dollars for the part, and 68.10 for labor. And to insp it. He said they would determine where the noise is comming from, so$367.91 i still have the noise. They said bring it back we will check it again, they called me to tell me the noise was comming from the right rear axle. Thats what i said to begin with. So i asked him what he was going to do about it. He said, that the right front bearing was also making noise, and quoted me a price of around 200.00 more to install the rear axle&bearing. Raymond, Lancaster, Pa

Company: Pepboys
Country: USA
State: Pennsylvania
City: LANCASTER
Address: 1700 FRUITVILLE PIKE
Phone: 7172910450

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