Capitol Toyota Capitol Chevrolet-subaru-cadillac
Do they really have the cars they advertise? Or is it a ploy to get you to the lot?

I was looking on the internet and found a certified 2006 GMC Envoy with a warranty at Capitol Chevrolet in Salem OR. I did the online application to see if I qualified for the loan. I was told I qualified and then filled out a form for my trade in to get a price as there was a payoff. I was given the worse case scenerio and the payments were in my price range. I live 300 miles away from Salem and told the sales man that I would be there the next day. I had also been in contact with the internet sales manager to make this deal. I got to the car lot about 2:30 on Sat (the day I said I would be there) and was told they sold the vehicle. I talked to the salesman and the manager on my way up there and neither one bothered to mention the vehicle was not there. Then I was told by the saleman that he would make it right with me. All he showed me were vehicles with no warranty and all scratched up, needed tires etc... He showed me another Envoy that was all scratched up. When I mentioned it to him he replied by saying "well they are used" I told him "maybe so, but why would I trade in a vehicle with low miles that has been well taken care of... Go further in debt for something in worse shape?" Oh he did offer to give me a 30 day warranty. Whoo hoo. He told me that he was working for Toyota and they don't offer the GM certified warranty. I asked then how did I get you on the Envoy? He said they sell from both lots. I would think long and hard if you plan on doing business with this car dealership. They didn't even offer to reimburse me for gas expenses.

Company: Capitol Toyota Capitol Chevrolet-subaru-cadillac
Country: USA
State: Oregon
City: SALEM
Address: 2711 MISSION ST
Phone: 5033164199

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