Discount Engine Exchange
Avoid this company

Cars & Transport

Avoid this company. If they already have your car, pay whatever it takes and take is else where, you will be better off. Do not believe anything Eric or Ted Kline tell you, including price. It will be higher or different when you get something in writing.

Their warranty is worthless. It requires the customer to bring the car back in 500 miles and pay $90.00 service fee and a $36.95 oil change. It then states the warranty labor is pay out at the rate of $35.00 an hour and the customer must pay the difference (their shop rate is $90.00 an hour) requiring the customer to pay $55.00 an hour for warranty work. It also states there is no coverage for oil, freon, shop supplies and towing—grab your ankles. My warranty went from 3 years 50,000 miles on my first invoice to 20 months 20,000 miles on the last invoice. I took the car to the dealer to have the work they had done corrected.

This company has a well deserved unsatisfactory rating with the Phoenix AZ Better Business Bureau. The BBB list Shawn Reese as owner.


Company: Discount Engine Exchange
Country: USA
State: Arizona
City: Mesa
Address: 348 W. 10th Ave #2
  <     >  

RELATED COMPLAINTS

ASAP Used Engines
Ripoff would not honor engine guarantee sold with engine

Discount Engine Exchange
Poor quality repair service, scam artists, worthless warrenty company

Sun Devil Auto
Warranty not honored

American Auto Guardian
Wheelz Warranty company denies claim for "Wear and Tear" on engine

Discount Engine Exchange
Eric Deroche stole from me in the name of Discount Engine Exchange Phoenix

Pontiac 2000 Bonneville LS
Engine oil usage

Continental Warranty
Is a ripoff! Dishonest Feedback and Poor Customer Service

S & S Engine Re-manufacturing, Jeffery Johnson
Destroyed engine, liars, poor customer service

Alpha Warranty Services
Warranty company denied coverage

Driverz Edge Vsc, Inc Driverz Edge
Denying claims for work that is covered under my warranty