Alpha Warranty Services
Warranty company denied coverage

A two year 24,000 extended warranty was purchased when I purchased my used Porsche Boxster in Nov In Nov after 6,000 miles and 11 months the engine suddenly quit on the freeway, and I had the car towed to a shop.

Alpha warranty inspected the vehicle and said the oil cooler had failed which caused the engine to fail, and since the oil cooler is not covered under the warranty the engine is not covered. The oil cooler was removed, inspected and tested by the Porsche dealer and they said the oil cooler did not fail and this did not cause water to mix with the oil. The Porsche dealer also said they have never seen an oil cooler fail and cause this problem in the 14 years the car has been manufactured. Alpha warranty will not accept the findings of the Porsche dealer and still refuses to pay the claim. What a rip-off company!

Company: Alpha Warranty Services
Country: USA
State: Utah
City: Draper
Address: P.O. BOX 593
Phone: 8006625519
Site: alphawarranty.com

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