CheapoAir.com
They have the worst customer support and policies

I bought a round trip from San Francisco to Copenhagen, Denmark through cheapoair.com. While in Denmark I had to renew my visa and the procedure dragged out, which meant that I had to postpone my return flight.

When I tried to contact costumer service by email (three times) they never responded at all. Then I called them and was on hold for almost an hour. When I finally got a representative he (Norton) told me that he would get back to me immediately by email. I never heard back from him. I emailed him to ask for an update - no reply.

I called again and talked to a different representative. After being on hold for various reasons again for almost an hour she said that she could change my flight but that it would mean that I had to spend the night at Heathrow airport AND it would cost me $2500!!! The original (roundtrip) ticket was $1300 all included.

My advice is to stay away from this company. Most other airlines that I have dealt with in the past try to help you even beyond what they are required to do. CheapOAir will just try to milk you. Take your business somewhere else.

Company: CheapoAir.com
Country: USA
Site: cheapoair.com

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