Mexicana Airlines
They kept the money for a ticket I wanted to cancel for almost 3 years

Mexicana Airlines made me buy a ticket for my wife in Mexico City when we were coming back to Canada, they said she needed a return ticket so we bought the ticket, but they didn't get enough selling us a ticket, they sold the most expensive, first class and they didn't even ask us about it; In Canada I try to cancel the ticket and get my money back, I paid with my credit card, so we went to the office in Vancouver and the representative of Mexicana Airline, Irma Vega, told me that she couldn't return the money because my wife needed the permanent residency and I explained her that I was the buyer, I paid with my credit card and she didn't care, so we had to wait almost 2 years to get the money, my wife just got her permanent residency and I hope they give my money back, I hope they pay interest for the money they kept for that time.

Company: Mexicana Airlines
Country: USA
Site: mexicana.com

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