1-800-Flowers.com
So on Febuary 1st I pre-ordered 2 dozen roses to be delivered to my wife on Valentines Day

So on Febuary 1st I pre-ordered 2 dozen roses to be delivered to my wife on Valentines Day. One would figure that 1-800-Flowers.com in return would call a local florist soon there after and make the arrangements. Well its Valentines Day and I get a call from 1-800-Flowers.com at 7:30 A.M. Telling me that they cant complete my order and they are going to have to send me a refund. THE DAY OF THE DELIVER! Being the curious person I am I asked if they had waited to order the flowers till now and their represenative wouldnt answer me. So instead of my wife getting the flowers I ordered they will send me a $25 gift card FOR THEIR SITE. WOOHOO thats exactly what I want! Yeah I am really going to trust your site to do anything. Want to know the quickest way to lose a customer? Dont give them what they paid for. People in general are not happy when they HAVE to spend $. But when they get the chance to spend money on something they WANT and they dont get it, it seems to make them angry for some reason. Figured if I post something here someone will not have to deal with the hastle that 1-800-flowers.com brings to life.

Company: 1-800-Flowers.com
Country: USA

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