Pro flowers
Pro flowers film flam Internet

Prior to valentines day, I ordered flowers from pro flowers.com. I picked a large bouquet of lilies with a box of chocolates for my wife. I ordered lilies because my wife prefers assorted flowers over roses. The result of this order was that a dozen purple roses were delivered the day before valentines day with a box of chocolates (which had a price tag of 3.95 on the bottom of the box). The charge for the chocolates was 10.00. The roses died within three days. I contacted pro flowers website to voice a complaint, then the fun started. Note, the cost of the order was $80.00. First, although the email I sent included all of my personal information and the order number, pro flowers responded that they could not respond because I did not include the necessary personal information and the order number. When I responded that my email had included all this information, they then responded that the order was filled by a "sister" company and that I should contact that company. Obviously pro flowers does not wish to deal with complaints. Passing the buck to someone under their umbrella represents complete disdain for their customers... Be warned!

Company: Pro flowers
Country: USA
Site: proflowers.com

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