Palm Springs Nissan
Purchased Memorial Day Weekend. Back at dealers each week, 3 weeks. No service. Six months. Bad radio, not replaced

Memorial Day weekend, I went to Palm Springs Nissan and traded my 2002 Sentra for a 2003 Frontier.

The body needed paint touch up and the alarm remote didn't work. I was told that the necessary work would be done.

After making numerous trips to Palm Springs Nissan over three (3) weeks, I was told that nothing would be done because no one at Palm Springs Nissan had generated a DUE BILL (work order). I was also told that the vehicle had no alarm, that apparently the previous owner had removed the alarm and failed to notify the dealer when he traded his vehicle in.

The fourth (4th) week after my purchase, the sales manager, service manager and service technician familiar with my situation were gone and the new sales manager told me he would not discuss the situation with me. He told me if I continued to "Harass Palm Springs Nissan and wouldn't leave, he would call Cathedral City Police".

In November, my Radio/CD Player/Clock died. Palm Springs Nissan and Nissan North America would not do anything due to the age, mileage (over 60,000 miles) and warranty expiring even though the dealer sold me a 48 month, 48,000 mile extended warranty.

I have reached a point where I hate getting into the vehicle, let alone driving it. Every time I drive I am reminded of the bad deal I made with Palm Springs Nissan.

Company: Palm Springs Nissan
Country: USA
State: California
City: Cathedral City
Address: 68-177 Kyle Road
Phone: 7603282828

  <     >