MCLS Autos
Horrible Service, Bogus Financing

I traded in a 2003 S500 Benz and bought a 2003 Cl500, both cars were bought from Zach. It took them two months to pay the trade in off. The lender said that they never received payment for the trade in. My credit report showed a 30 day late payment for a car that was traded in. I called Luc and Bridgette in finance and they were never available. I then finally got thru to Olga in the title department and she didnt know anything about. After then speaking with Albert, so called Sales Manager, he said that he would handle everything. Nothing happened.

I went back up there in another car so they wouldnt recongnize me, saw Zach and made him get Olga while I was on the phone with NBC and a friend at the radio station. I told him that if I didnt speak with her right then and there, I was going to have the media up there in 30 minutes. After finally talking to her and Albert, the trade in was finally paid in full.

The new car CL500 that I purchased was not the same car that I test drove. When I went back to pick the car up, the push button start didnt work. The ABS and check engine light came on 2 days later. I spoke with Paul in service and they could not find my warranty from Easy Care. When Luc did the financing, he did not cancel my old warranty from the trade in and purchase a new one for the new car. He said that I should contact Easy Care and they would handle the warranty.

After speaking with Easy Care, they stated that they do not sell warranties to consumers, but only to dealership and to contact them. I never got a response from MCLS. So now I am trying to get a warranty from Orland Park Benz. If I can not get a warranty from them, I will have to trade it in because ABS issues are very expensive and I'm not trying to go that route.

I am driving on expired tags also. Now I have to go the Secretary of State because the dealership is now closed. My friend went up there today to check on her warranty and she stated that the police in a bullet proof vest walked up to the car and told them not to come back up here anymore. I am so glad that they are closed. I have several cell phone numbers for them. If an attorney needs them, please email and I will provide them with no problem. Lets get some legal action on these clowns!

Watch out for Luxury Motors, they do the same thing!

Company: MCLS Autos
Country: USA
State: Illinois
City: Bridgeview
Address: 9310 S. Harlem
Phone: 7085991002

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