Jim Stutzman Chevrolet
Had car in shop 6 times for alternator, still not fixed, keep giving me the runaround

I took my Chevy Trailblazer in for the alternator going bad. They replaced the alternator, and the next day, the headlights in my car would consistantly flash when not pushing on the accelerator. Took the car back and they said it was my responsibility to pay for the problem now because the alternator was fine, the problem was something with the connectors or wiring and it didnt work with the new alternator they put in. I explained that it worked properly before and that maybe they should have put an alternator in that worked with the wiring/connectors that were already there. They fought with me to have to pay over 100 dollars to fix the wiring.

Finally got them to cover it. 2 months later, I was on my way back from a night out and broke down on the side of the road at 2am. Alternator went bad again. Took it to the shop. They supposidly put in another alternator and sent me on my way. The next day, the speedometer broke, and the alternator was overcharging. Took the car back to the shop, and they said they had nothing to do with the speedometer breaking and that they didnt see a problem with the alternator. I have taken my car back to them 3 times since, and the problem is still not taken care of. I drive a 2005 Trailblazer and everyday i have to watch my gauge to the battery and worry about possibly breaking down along side of the road again.

Company: Jim Stutzman Chevrolet
Country: USA
State: Virginia
City: Winchester
Address: 2700 Valley Ave
Phone: 8004819319

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