Allen Samuels Dodge Houston
Bob Mullins - David Tong - Larry Fountain Deceptive and unethical practices

I entered into a verbal agreement with the dealership. When I arrived at the dealer they told me they didn't have the truck anymore. Bait and switch!!! I had financing pre arranged and they told me I had to use theirs! Deceptive and illegal! After being there for over 9 hours finally signed their contract. The salesman then called 10 days later and told me I had to resign the paperwork because I had to have a warranty! (Illegal) I told him just to use my check and they refused.

After giving in I signed. Then 25 days later they called and said I had to resign again. I told them to use my check again they declined and stated that I had to go through Chrysler FInancial. I told them to remove the warranty and date the contract for the current date of signing. They told me that if I did not purchase the warranty they would not sell me the truck. The salesman showed up at my work with the paperwork and couldn't explain anything.

I called the dealership and argued with Larry the finance man and finally he said he would correct it. Another lie! I then received a call from the lender of my trade in stating they were going to repo the trade. The dealership had not paid it off. It turns out the dealership reported the truck sold on the 4th which was illegal because they did not have a binding contract. The list goes on and on.

DO NOT purchase a vehicle from them! Bob Mullen the dealer principal told me if I removed my Better Business Bureau complaint they would work this out. Once removed all of a sudden they couldn't do anything! Isn't it amazing how that works! A bunch of liars from the top down! Buyer Beware!

Company: Allen Samuels Dodge Houston
Country: USA
State: Texas
City: Houston
Address: 1515 South Loop West
Phone: 8883190158

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