British Airways
Deceptive ticketing policies

Listed here is my criticism about English airways:

My spouse and that I have flown in BA often between India and also the people. We never needed to alter the scheduling till today. This time around my spouse needs to return early from her visit to India.

That Is after I recognized that BA has uncommon conditions of support within the solution. I arranged the solution via an online travel broker (Orbitz). Used to do not observe that hiding behind a 'cost regulations' link was an extended cost foundation signal in most-hats having said that 'CANCELLATIONS ANY MOMENT TICKET IS NON REFUNDABLE.'

Many international routes could be terminated to get a charge of $50-200 to get a complete refund. I had been ready to stop my Oxygen Italy solution for $200. BA doesn't return something for cancellations. I wonder why anybody may stop this type of solution.

They don't allow you to alter routes before you travel — since just the travel broker can alter the solution. The travel agent offered me a for $3400 to alter the return leg 30 days ahead of time. It costs just $1000 to guide a brand new one way solution from India to US. Not able to alter the seats, the Orbitz repetition held forwarding me to BA, and also the BA repetition declined to deal with any modifications towards the solution. Lastly, I bullied among the repetitions to provide me the telephone towards the supervisor, and also the manager stated that I really could alter the solution once my spouse flew the very first calf.

My spouse flew to India wishing to alter the return solution. Today the client support representatives in Indiais BA practices have reasons which range from 'you will find no seats available from Birmingham to Ma in September' to 'our computer community is down'. I'm attempting to alter the seats in the people and that Iam obtaining the run around too. They've submitted my 'demand' to some 'pricing division' that requires 48-hours in the future up having a price for altering the seats.

However, I've no option-but to hold back for just two times.in most likelyhood they're likely to take-all the cash ($1800 round-trip) and possibly request $1000 more to guide another solution. I'll possibly guide a brand new one way solution from India in another flight and allow the additional return solution visit waste.

I understand since there's no such issue like a 'certain strategy', also it makes no feeling to-go by having an flight that's rigid. I usually travel twice a year to India on established company and my spouse travels annually. We shall never travel in BA again. We shall also allow it to be a place to alert our buddies and colleagues about their 'STOP 'EM IF THEY'RE DOWN' fine print.

Thanks,

Sridhar.

Company: British Airways
Country: USA

  <     >