Continental Airlines
Continental lost my luggage!

As a new widow, I decided to go away on my first Christmas alone. Continental lost my luggage & it was not returned until 3 days after I arrived home. Meanwhile, I was forced to shop with shoes which were not walking shoes. I fell & hurt my hand & wrist, was without clothes, etc I spent the entire week (cruise) crying & extremely depressed. Continental has refused to even consider that they caused a problem. I do not have a prescription plan & need medication. I have been using CO as my main airline for many years & they're fine if you don't encounter a problem. It used to be my whole family's favorite airline but not anymore.

Company: Continental Airlines
Country: USA

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