Luxury Motors - Bentley Of Downers Grove
Ripoff! Failed to follow thru on promise to repair a new ca

Luxury Motors is the worst car dealership I have ever dealt with! From the start he car advertised that I traved to see a 2004 Porsche Cayenne "had just been sold" - but they had at least 25 more to look at. When I settled on oneabd the lease was arranged they went to clean the car up.

Then after I had to insist on finding mats, owners manual and navigation dicss - none of which were in the car - I was ready to leave. Upon one further inspection two small dings on the right hand side were noted - like the car had been vandalized. These would not have been noticed initially because December in the upper midwest leaves every car coated with road grime.

The salesman, Daniel Rivers, called the manager, Manny Javid, He confessed that the dealership had a problem with a nearby apartment complex and some kids there shooting the cars on the lot with pellet guns. They would pay for this to be repaired at my home dealership. He wrote such on the back of his card and I left.

After getting 3 local estimates, $750, $930, $955. I tried to call - and I called, and I called for weeks!

No return calls from Manny, Daniel, or the other contact Brad Taylor. I tried to call their cell direct, I emailed, I even went through the out-of-state company they hired to do the title in Wisconsin. Her contacts at Luxury Motors would not respond either.

I have done what they wanted - given up and had the repairs done at my expense. I will send the bill with a copy of Manny Javid's note on his business card - certified. But I do not expect a response. From the other complaints on this web site it seems to be a pattern.

Open to any suggestions fron other readers of this RIP OFF REPORT!!

Company: Luxury Motors - Bentley Of Downers Grove
Country: USA
State: Illinois
City: Downers Grove
Address: 330 Ogden Avenue
Phone: 6302412424

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