Firestone Complete Auto Care
Brake failure and near collision after bearing replacement

Firestone wishes for customers to pay for their mistake at any cost, even if it causes a risk to you or a family member. I took my Toyota Camry to Firestone Complete Auto Care (FCAC) of Baldwin Park, CA for a bearing replacement and after following the recommendations of the service adviser and now after 3 days of work the car brakes have failed and pull to the left and there is a clanking noise when you brake, and it pulls to the right when no brakes are applied, all after the repairs. After all this the service adviser states that it's because the car has 124000 miles. However what he fails to realize is that they charged me for a brake inspection and they did not advise me of the issues until after my near traffic collision. After reporting the brake failure the tech replied it's not my job to check that the brakes work. Stay away from this place!

Company: Firestone Complete Auto Care
Country: USA

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