Firestone
After $2000 in repairs, car breaks down in under less than 100 miles, facing another $3000 in repairs

I brought my car to Firestone for maintenance in preparation for a long trip. Firestone does the requested general maintenance and notes a few needed repairs. One of the repairs is the front right CV axle. I pay, and my car breaks down on the highway in a very dangerous section endangering myself and my girlfriend. This happened less than 100 miles after I left Firestone.

My car then gets towed to a local mechanic. The new auto repair shop owner states that my front right CV axle was improperly installed and now I need a new transmission on top of that. Estimated cost of repairs exceeds $3000. They advise me to contact Firestone to file a claim as they improperly installed the front right CV axle. The claim is filed at 9:30AM EDT 6/29. Firestone mentioned to me that it would take 24-48 hours for a claims inspector to come out to my vehicle. It is now 11:30AM EDT 7/6 and Firestone's Claims department is not even answering my calls.

Company: Firestone
Country: USA
State: Florida
City: Palm Harbor
Address: 36298 Us Highway 19 N
Phone: 7277858824

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