Carbone Honda
Salesman promised Bluetooth, dealer now wants more money

I recently moved and needed a 4wd vehicle. I traded in my car for a 2011 Honda CR-V and was foolish enough to take their Salesman (Tim Clark) at his word that he would add Bluetooth to the vehicle if I took the deal.

Well, now they are saying that it was not supposed to be free and want more money from me.
I tried to talk to one of the sales managers who flat out told me if it was not in writing then it was not approved.

I will never do business with them again.

Lesson learned, get everything in writing as they have no consideration for their customers.

Company: Carbone Honda
Country: USA

  <     >