West Herr
Easycare ripoff passed inspection when purchasing the vehicle even though the emergency brake was rusted and corroded not working

Cars & Transport

I bought a truck from West Herr Dodge exactly 1 year ago. I recently tried to get it inspected and was told it will not pass due to my emergency break not working. I bought a 3 year warranty when I purchased the truck (it is a 2000 ford explorer sport) I then took it to a ford dealer to have the break fixed under warranty. The told me an inspector from Easy care had to inspect it to make sure break is really not working. I then received a call from ford the next day letting me know the claim was denied and they will not cover it due to the break cable being completely corroded/rusted and they do not cover anything that went wrong due to a rust problem.

I called the dealership I bought it from only a year ago and they said when they inspected it at the time it was purchased it was on the border line of passing but they passed it anyways and now it is my problem to deal with and to pay for it myself! $625.00 to fix this!!! My inspection is now overdue and I do not have $625.00 to fix this! It absolutely did not completely rust and break within the one year I drove the truck but it


Company: West Herr
Country: USA
State: New York
City: ORCHARD PARK
Address: 3551 SOUTHWESTERN BLVD
Phone: 7166671700
  <     >  

RELATED COMPLAINTS

Ford Motor Company
Ford 3 year old truck with rusted bumpers and warranty limited by mileage?

Stoneham Ford
Low quality metals in the new Fords

Easterns Automotive Group
Ripoff dishonest

Bill Woods Ford - Easycare
Bill Woods Ford ripoff Sold a fraudulent Extended Warranty by a company called EasyCare. Bogus!

Longmont Ford
Deceptive Practices - Ford Explorer Sport Trac

APCO/EasyCare Vehicle Service Contracts/Ford Motor Company
APCO/EasyCare Vehicle Service Contracts ripoff, NOT SO EASY CARE, How can we not care for you? Contacted Better Business Bureau of Atlanta which is a joke

Sunrise Ford
Truck that I purchased had hidden severe rust problems

Route 23 Auto Mall Ford
Route 23 Auto Mall ripped off, bait and switch, misleading

Paris Ford Lincoln Mercury
Warranty problem

Woodfield Ford
Ripoff our truck's engine blew out after only 3 weeks