Direct TV
Customer Service

This is the worst company that I have ever did business with, any time that I call there to speak with a rep back to back someone is always hanging up in my face.By the customer service and managers. If you tell them that you do not wish to speak with them b/c it sounds as though they have an attitude they get up set and tells you to hold on and then hang up. I had one rep tell me he was going to make a example out of me and then hung up in my face, If there was anything that i could possibly do to get rid of this pathetic incompetent company i would. I don't understand why they hire people to do customer service that can not handle constructive criticism. I have had better customer service while my 4 year old daughter plays tea party. You have to be really pathetic to be a customer rep for direct tv. And then when you ask to complain about them and or who or where can you do this, they will give you some bull crap excuse that they don't have anything or any one and ask you is that all they can do for you and then disconnect before you get a chance to say anything, but hey its a business that only see dollar signs first and customers dead last, go figure...

Company: Direct TV
Country: USA
State: Texas

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