DirecTV
Customer Service Reps and Managers Keep Hanging Up on Me

This is the worst company I have ever done business with. Any time I call there to speak with a rep, someone is always hanging up in my face, back to back, customer service and managers alike. If you tell them that you do not wish to speak with them because they sound like they have an attitude, they get upset, tell you to hold on, and then hang up.

One rep told me he was going to make an example out of me and then hung up in my face. If there was anything I could possibly do to get rid of this incompetent company, I would. I don't understand why they hire people to do customer service who cannot handle constructive criticism. I have had better customer service while my 4-year-old daughter plays tea party.

When you ask where or to whom you can complain about them, they give you a poor excuse that they don't have anything or anyone, ask you if that is all they can do for you, and then disconnect before you get a chance to say anything. But hey, it's a business that only sees dollar signs first and customers dead last. Go figure...

Company: DirecTV
Country: USA
State: Texas

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