Pizza Hut
Manager LIED about delivery-took my money

Cafes, Bars, Restaurants

This isn't the first time they've done this... Google other reviews.

I called Pizza Hut where I ordered and explained that I had ordered food over an hour ago and never received it. The manager insisted that a delivery person came and an "older gentleman" answered the door. I was the only person home all day. The manager said the delivery guy was paid in cash. Funny, because I paid by credit card. He later said it was a "young lady" who answered the door. HE WAS CLEARLY LYING.

I asked him if the delivery guy went to the door and rang a bell but he wouldn't say. I asked if it was possible to redeliver. The manager said "once we deliver, we can't go back." The manager refused to deliver my food and would not refund my money. I have called corporate multiple times and continue to do so until I receive a call from the district manager. And I'm trying to get reimbursed through my card company... Put some fire under someone.

I got a call from the Hyde Park store but DUH. My problem is with the one in Randolph. So we'll see what happens. I WILL get my money back. And i'm writing on every board about those scammers.


Company: Pizza Hut
Country: USA
State: Massachusetts
City: Randolph
Address: 29 warren st
Phone: 7819615445
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